(804) 545-3173 [email protected]

Microsoft 365 Business Voice: An Introduction

by | Jul 22, 2021 | Cloud, Managed Services, Microsoft 365, News

Hermetic Networks is excited to announce that we provide Microsoft 365 Business Voice integrated with Microsoft Teams. As a result, we will be bringing options to our Fully-Managed Services plans later this year.

What is Microsoft 365 Business Voice?

Microsoft 365 Business Voice is a modern, app-forward telephone network that works directly with Microsoft Teams. It is an incredibly cost-effective, highly flexible alternative to traditional phone systems.

Business Voice gives you the ability to make and receive internal and external phone calls, conference calls, video conferences, and online presentations. Businesses can now even host audio and video calls with guests who don’t have an available Internet connection. It delivers all the features you would expect from a business telephone system, while simultaneously reducing costs and increasing quality.

Why choose Microsoft 365 Business Voice?

Microsoft 365 Business Voice is a cloud-based service that offers a new and innovative way to collaborate with your team. Through the power of Microsoft Teams, your business can now retire the old PBX and bring your phone system directly into Microsoft Office. In other words, you can have all of your communication platforms in one place. Calling, chats, calendar, emails, and meetings will all be unified. This allows businesses with remote workers, multiple offices and several phone lines to operate much more efficiently.

Additionally, since the Voice solution is delivered via the Microsoft cloud, you know you’re getting a secured environment, not to mention 24/7 customer support.

Key Benefits:

  • All-in-one communication including unified calling, chat, and meeting features.
  • Cost-effective telephone system without complex PBX systems or carriers.
  • Highly-flexible with Microsoft’s cloud to fit any business need.
  • A modern phone system with a reliable, secure, intelligent system.
  • High-availability to help keep your business running smoothly.
  • An integrated environment for handling calls and voicemails, with centralized control.
  • Simplified management through the Microsoft 365 Admin Console.
  • Security and privacy from Microsoft, including compliance features.

How does it work?

Communication companies, like Logitech and Yealink, are already hard at work inventing new ways to integrate Microsoft 365 Business Voice. Conference rooms, Teams-enabled desk phones, and portable work-from-home video conference devices have already hit the market.

To clarify, all your work spaces become collaboration zones with the highly flexible app-forward design. Call from any device with the Microsoft Teams app – laptop, desktop, mobile, or desk phone – and share the same number as your office line.

Additionally, advanced features like dial-in conferencing, AI voicemail and inline chat transcription, and real-time captioning – even for dial-in conference guests – team collaboration has never been more productive. Management is simple using the Microsoft 365 Admin Console you’re already using to add users, phone numbers, auto-attendants, and call queues.

How to get started with Microsoft 365 Business Voice

Microsoft offers a 30-day trial, meaning any business can give Microsoft 365 Business Voice a try with no obligation. As your trusted IT services partner, Hermetic Networks can help you design a scalable, highly-functional communications platform to meet your needs.

Curious how 365 Business Voice and Teams can transform your business? Give us a call today for a free consultation, or instantly schedule a 30-minute demo with our highly-skilled team.