IT support for construction companies in Virginia
IT that keeps your crews, office and bids moving. From the office to the yard to the job site, we keep your people connected and your project files where they need to be, so you can stay focused on running jobs.
How we support construction
- Office, yard and job-site networks
- Company phones and tablets for the field
- Project files you can reach from anywhere
- Backups for plans, bids and project data
- Email and phishing protection
- On-site help, including weekend work when it suits you
Fewer interruptions for your crews and office
These are the IT problems that come up most for construction companies. Here is what IT support from us looks like for each one.
We support your stack so you can keep it.
Your construction software runs on computers, networks and accounts that we manage and keep patched. When something breaks, we call the vendor for you.
- Procore
- Autodesk Construction Cloud
- BIM 360
- PlanGrid
- Buildertrend
- Fieldwire
- Bluebeam Revu
- AutoCAD
- On-Screen Takeoff
- PlanSwift
- HCSS HeavyBid
- Sage 300 CRE
- Sage 100 Contractor
- Viewpoint Vista
- Viewpoint Spectrum
- Foundation
- QuickBooks
- Microsoft 365
- Teams
- SharePoint
- Egnyte
- Dropbox
- DocuSign
Don't see yours? Give us a call to see how we can help support what you already have.
What waiting costs you
Most owners start by asking what IT will cost. In our experience, the bigger number is what the current setup is already costing in time, focus and missed work.
Frequently Asked Questions
What does IT support for a construction company include?
One team takes over the IT your business runs on: servers, email and Microsoft 365, file storage, backups, computers, phones and tablets, the network and firewall, and the calls to your internet provider. Your office and field staff get one help desk to call, for one flat fee per user each month.
How does pricing work when half our people are in the field?
One flat fee per user, per month, the same way our managed IT services are priced for every client. Before you sign, we work out with you how to count field staff who only use a phone for time entry. You'll know the number up front, and it doesn't change without a conversation.
Can you get our job trailers online?
Yes. We recommend the right connection for each site, usually a business cellular router with a backup, then set it up and manage it like any other office. When the job wraps, we move it to the next one.
Do you support Procore, Sage and the rest of our software?
Yes. We support the software you already run instead of asking you to switch. We look after the computers and servers it depends on and keep them patched. When something breaks, we call the vendor's support line so you don't have to.
Our estimators say their computers crawl at bid time. Can you help?
Usually one thing is the bottleneck: the computer, the file server or the network between them. We find which one before you spend money on new hardware, then tell you what it costs to fix.
Will we have to replace our equipment?
No. We start by taking stock of what you have. Anything that's failing or out of support gets flagged with a price, and you decide when to replace it.
What happens if a phone or tablet goes missing on a job site?
We lock it and wipe company data from it remotely, then set up a replacement. Because company devices are managed from day one, a lost tablet stays a small problem instead of a data breach.
What if we get hit with ransomware in the middle of a bid?
We contain it first, then restore from backups we test regularly, so recovery isn't guesswork. We also walk through your cyber insurance carrier's claims process with you.
A GC sent us a security questionnaire. Can you fill it out?
We'll tell you what's in place so you can answer it accurately, and what it would take to turn a no into a yes. A short form is part of the service. A long formal questionnaire or audit package is quoted as a separate IT consulting project, so you know what you're paying for.
Do you come to the office, or is it all remote?
Both. Most problems are fixed remotely by our help desk, often within minutes. When something needs hands on it, someone from our Richmond team comes out, and we can schedule weekend work when it's easier on your crews.
Which parts of Virginia do you serve?
We work with construction companies across Virginia: Greater Richmond (Richmond, Henrico, Chesterfield, Midlothian and Mechanicsville), the Tri-Cities and Southside, Charlottesville and Central Virginia, Fredericksburg and the Northern Neck, and Hampton Roads and the Peninsula. Don't see your area? Give us a call and we'll let you know.
How long does it take to get started?
Onboarding takes 90 days or less, and we guarantee it. If we don't finish in that time, you can cancel with no penalty or termination fee.
Start with a 15-minute call
You'll talk with someone from our Richmond team. We'll cover four things:
- 1What's getting in the way
- 2How we would fix it
- 3What it should cost
- 4How long it would take
Local team, fast response, real accountability.
