IT support for
manufacturing and distribution
IT that keeps orders moving out the door at Virginia plants and warehouses: wireless your scanners can count on, servers that stay up, and every location working from the same systems, so you can focus on growing the business.
How we support manufacturing and distribution
- Plant and warehouse wireless designed around your racking
- On-site servers, monitored and backed up
- Secure connections between locations
- Cabling and network racks cleaned up and labeled
- Backup and recovery, including standby servers
- Weekend work so the floor and the dock aren't disrupted
Fewer interruptions for your floor, warehouse and team
In our experience, these are the concerns that come up most for manufacturing and distribution businesses. Here is what working with us looks like for each one.
We support your stack so you can keep it.
Our IT support for manufacturing and distribution covers the computers, network, scanners and accounts your software runs on, all kept patched. When something breaks, we call the vendor so you don't have to.
- NetSuite
- Acumatica
- SAP Business One
- Sage 100
- QuickBooks Enterprise
- Fishbowl
- ShipStation
- UPS WorldShip
- FedEx Ship Manager
- Zebra and Honeywell handheld scanners
- Label and barcode printers
- Shop floor and packing station PCs
- Time clocks
- Security cameras
- Microsoft 365
- Teams
- SharePoint
- Outlook
- DocuSign
Don't see yours? Give us a call to see how we can help support what you already have.
What waiting costs you
Most owners start by asking what IT will cost. In our experience, the bigger number is what the current setup is already costing in time, focus and missed work.
Frequently Asked Questions
What does IT support for manufacturing and distribution include?
One team takes over the IT your plant, warehouse and office run on: servers, email and Microsoft 365, file storage, backups, computers and handheld scanners, the network and wireless, the firewall, and the calls to your internet provider. Everyone gets one help desk to call, for one flat fee per user each month.
Do you support our ERP, scanners and label printers?
Yes. We support what you already run, from NetSuite, Acumatica and Sage 100 to Fishbowl, Zebra and Honeywell scanners and label printers, instead of asking you to switch. We look after the computers, servers and network they depend on, and we deal with the vendor's support line when the problem is in their software.
Can the work happen without stopping the floor?
Yes. Work that would interrupt the floor or the dock, like replacing a server or changing the network, can be scheduled for a weekend. Everyday problems go to our help desk and are usually fixed remotely.
Where in Virginia do you provide IT support for manufacturing and distribution?
Our office is on Hull Street Road in Richmond, and we support manufacturers and distributors across Virginia, including Richmond, Henrico, Chesterfield, Midlothian, Mechanicsville and Lynchburg. Our own team does the work, and when something needs hands on site, a technician from that team comes to your plant or warehouse.
What does IT support cost?
You pay one flat fee per user each month. It covers your Microsoft licensing, security tools and the help desk, with nothing billed by the hour on top. The fee depends on how many people and devices you have and what you run. Big projects like a migration or an office move are quoted separately at a fixed price you agree to before anything starts.
Start with a 15-minute call
You'll talk with someone from our Richmond team. We'll cover four things:
- 1What's getting in the way
- 2How we would fix it
- 3What it should cost
- 4How long it would take
Local team, fast response, real accountability.
