IT Support Built for Richmond and Virginia Beach Manufacturing and Logistics Companies
Your production line, your warehouse systems, and your supply chain all depend on technology that doesn't go down. We build IT and security around that reality, not around a generic office setup.
Why Manufacturing Is the Most Targeted Sector, and What CMMC Changes Right Now
Manufacturing has been the most cyberattacked sector for four years running, and ransomware aimed specifically at manufacturers rose sharply again in 2025. That's not a coincidence; production downtime is expensive enough that attackers know manufacturers are more likely to pay to get back online fast.
The risk isn't limited to office computers either. Operational technology, industrial control systems, automated machinery, and SCADA environments are a separate attack surface; roughly one in five organizations reported an incident affecting OT systems in the past year, and a large share of those caused real operational disruption, not just an IT headache. A standard office-network review usually isn't built to catch problems in that environment at all.
On top of that, compliance is no longer optional for a lot of Virginia manufacturers. If your business does any defense-related subcontracting, the CMMC 2.0 rule took effect in late 2025, and most small and mid-sized contractors will need to fully implement NIST SP 800-171(opens in new tab)'s security controls, with mandatory third-party certification for contracts involving controlled information beginning in November 2026.
None of this waits for a convenient time to matter.
Manufacturing is the most targeted sector, year after year: Ransomware aimed at manufacturers rose sharply in 2025, and downtime costs, not the ransom itself, are usually the largest expense.
OT and ICS are their own attack surface: Industrial control systems(opens in new tab) and automated machinery need their own security review, not just a standard office IT check.
CMMC 2.0 has a real deadline attached: If your business touches the defense supply chain, third-party certification becomes mandatory for CUI-handling contracts in November 2026; waiting for a prime contractor to ask is waiting too long.
See Where Your OT Network Actually Stands
Most manufacturers have never had their industrial systems checked separately from the office network. A free vulnerability snapshot shows you exactly what's exposed, before someone else finds it first.
The Systems Keeping Your Production Line Moving
Every service here maps to what actually keeps a plant, warehouse, or distribution operation running, not a generic office IT package with "manufacturing" added to the title. Uptime, integration between systems that all need to talk to each other, and security that covers more than just laptops are the actual job. Production and shipping don't stop for business hours, so the support behind them shouldn't either.
Your team spends less time firefighting system problems and more time running the floor. Your technology budget stays predictable, including the compliance work ahead of you, instead of showing up as a surprise.
Nothing here exists to pad an invoice.
Day-to-day support: ongoing network monitoring and cloud infrastructure support keep ERP, inventory, and scheduling systems online across every shift, not just business hours
Security and recovery: our cybersecurity team extends protection into OT and industrial environments, specifically, not just the front office, and a documented disaster recovery plan keeps production and shipping data recoverable if a system goes down
Strategy and budget: strategic IT planning helps budget for compliance work like CMMC before it becomes urgent, instead of scrambling once a deadline is close
Real Results: A Single Weekend, Zero Disruption
Hawkins-Graves, a Virginia construction equipment rental, sales, and service company, needed to move its entire server environment off an increasingly expensive and risky VMware setup and do so within a single planned maintenance window, with no room for extended downtime.
Hermetic rebuilt Active Directory on a new domain controller, migrated the environment to Microsoft Hyper-V on the same physical server, and preserved every application, permission, and user profile involved, all inside a single coordinated weekend. Staff logged in the next business day exactly as they always had, no retraining, no workflow disruption, and no expensive new licensing model to manage going forward.
Who Keeps Your Systems Running and Secure
Your production schedule and your client commitments depend on people who actually know industrial and office IT environments, not just one or the other. Every technician on your account has been trained and tested for this work directly and holds a working mix of systems, networking, and offensive security certifications to prove it.
Systems and Networking: Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Systems Engineer (MCSE)
Infrastructure Fundamentals: CompTIA A+, Network+, Server+, and Security+
Offensive Security: Certified Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP)
Security Governance: Certified Information Systems Security Professional (CISSP)
Coming On Board Without Stopping the Line
Bringing on new IT support for a plant or a distribution operation should never mean pausing production to do it. There is no pressure and nothing to sign before we have talked through your systems and your schedule. We begin with a conversation, not a contract.
Before recommending anything, we take time to understand your ERP setup, your OT environment, and the compliance work ahead of you. The plan is built around your shifts and your floor, not a nine-to-five office.
Describe your operation: a short form about your facility and what is not working.
Talk with us briefly: 15 minutes to see whether we are the right fit.
Review a plan built for the floor: shaped around your production schedule and compliance needs.
Downtime Doesn't Wait, and Neither Should Your IT Plan
Every hour your systems are down is an hour production, shipping, or compliance falls further behind. A free vulnerability snapshot shows you exactly where things stand today.
Quick Answers to Questions We Hear Often
Do you understand OT and industrial control systems, or just standard office IT?
Both. Our security assessments specifically cover industrial control systems and automated machinery, not just workstations and servers.
Can you help us prepare for CMMC 2.0 if we're a defense subcontractor?
Yes. We can walk through where your environment stands against NIST SP 800-171's controls and help build a plan toward certification before it becomes mandatory for your contracts.
Can you support our ERP and inventory management systems?
Yes. We work with your existing ERP and warehouse management platforms and make sure they stay integrated and available across shifts, not just during business hours.
What happens to our production and logistics data if we switch IT providers?
It stays yours. We document access and systems clearly from day one, so a future transition, if one ever happens, doesn't disrupt operations.
How fast can you respond if a system goes down on the production floor?
Our team monitors client systems around the clock and targets an average response time under 17 minutes for support requests, with immediate response for anything affecting production or shipping.
Do you support multiple facility or warehouse locations?
Yes. We support operations across multiple locations, structured around whichever setup keeps your production and distribution running smoothly.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (804) 544-1048 or complete the form below and we'll help in any way we can.
See What Hermetic Networks Clients are Saying
Frank Giuliano
Hermetic Networks Customer
“Tony Hacker is the coolest guy to work with. He is always on top of any issues or requests. He always has a great answer and expedites all requests as best as he can. The company is run by smart people who get it! We love working with their team.”
Carin Bousman
Hermetic Networks Customer
“We have used Hermetic for years. They are timely and knowledgeable. As a smaller business, our IT needs are very specific, and they have always been willing to offer advice and solutions as needed.”